Our Claims Department handles All Lines of the Insurance Industry
Personal
• Private Passenger Auto • Homeowners
Commercial
• General Liability • Commercial Property • Business
Interruption • Spoilage • Commercial Auto • Truck
Claims • Inland marine • Construction • Professional
Liability • Products Liability
• Special Investigation Unit (SIU)
Property & Casualty
As with any aspect of their work, ICA's claims
adjusters have extensive experience in investigation
and the expertise to obtain written and recorded
statements, secure salvage, negotiate settlements,
and identify subrogation.
Liability
We perform on-site investigations, evaluation, and
negotiation for any casualty claim within the
continental US.
We provide on-site appraisals for post-loss
replacement cost valuation.
Assignment Response
• Contact in 24 hours, inspection in 72 hours
• Written report in 10 days
• Reserve letter in 72 hours if loss exceeds $10,000
• Periodic updates on significant developments
• Advances/Proof of Loss must be authorized
by insurer.
Investigation
• Secure fire, police reports and or interview
• Perform initial C & O investigation and advise
in 72 hours.
• Investigate all avenues of subrogation
• Photographs of damage
• Prepare own unit cost of time and materials
• Prepare detailed scope and submit all
competitive bids
• Obtain supporting invoices or inventory and verify
• Roof damage accompanied by on-the-roof pictures
and schematic






